If you had issues with the delivery of your TruBit Card, whether because you were unavailable to receive it or we couldn't locate your address, we have good news: you can now request it again without any complications. We've resolved the issues, and now you can continue with the process quickly and easily.

To request it, you only need to have a minimum balance of $1.00 MXN in your TruBit wallet. This amount will be automatically debited at the time of the request, but don't worry, we'll automatically refund that $1.00 MXN to your account without you having to do anything else.

We've made this adjustment to provide you with a better experience during the request process. If you have any questions or need assistance, don't hesitate to contact us through our support channels.