1. What do I need to enable to be able to use the Mercado Pago service within my TruBit Pro/TruBit Wallet account?

All you have to do is pass the KYC verification. If you have any problems with your verification, please contact the support area to review your case.

2. In order to buy Crypto through Mercado Pago, what do I need?

Once you have approved the KYC verification process with TruBit, it is also necessary that you have your own Mercado Pago account (Accounts in the name of a third party are not accepted).

3. Can I buy Bitcoins from TruBit Pro/TruBit Wallet through Mercado Pago?

You will be able to directly buy MMXN, the stablecoin linked to the Mexican peso. However, once the purchase is made, you can convert your MMXN to BTC, USDT, ETH, XRP and CNHC.

4. What is the minimum purchase amount?

The minimum purchase amount is $5.00 MXN

5. What is the maximum purchase amount?

The monthly purchase limit is $200,000.00 MXN

6. Do I have to have a Mercado Pago account to be able to buy?

Yes, you must have an active Mercado Pago account to be able to make the purchase.

7. What are the forms of payment accepted by Mercado Pago?

We accept Market Balance and Market Credit. However, they can fund your Market Balance through SPEI and cash through convenience stores.

8. Is the service available for all countries where TruBit Pro/TruBit Wallet operates?

Currently the service is enabled for users in Mexico only.

9. If I don't have a Mercado Pago account and I don't want to open one of my own, can I use that of a third party?

No, the Mercado Pago account must be in the name of the TruBit Pro/TruBit Wallet account holder. Mercado Pago accounts in the name of a Third Party are not accepted.

10. Do you charge any commission for the purchase/sale of Cryptos?

Per launch does not generate any commission

1. What do I need to enable to be able to use the SPEI service within my TruBit Pro/TruBit Wallet account?

All you have to do is pass the KYC verification process. If you have any problems with your verification, please contact the support area to review your case.

2. What is the KYC verification process?

KYC is the acronym for “know your customer”. It refers to a mandatory verification of a user's identity, normally by a financial institution. This verification integrates information that can be used to verify your identity, such as a valid ID, utility bills with your home address, your Social Security number, etc.

3. Can I buy Bitcoins from TruBit Pro/TruBit Wallet through SPEI?

You will be able to directly buy and sell MMXN, the stablecoin linked to the Mexican peso. However, once the purchase is made, you can convert your MMXN to BTC, USDT, ETH, XRP and CNHC

4. What is the minimum purchase amount?

The minimum purchase amount is from $1.00 MXN

5. What is the maximum purchase amount?

The monthly purchase limit is $56,000.00 MXN

6. What banks are accepted?

All Banks participate as long as they are national banks (Banks with HEADQUARTERS in Mexico).

7. Can I buy or sell Cryptos through my account issued by a NEOBANK?

No, since Neo Banks offer 100% digital banking intermediation services.

8. Is the service available to all countries where TruBit operates?

No, it is only available for users in Mexico.

9. If I don't have a Mexican bank account but I know someone who does, can I use it to buy through SPEI?

If you can use any account of any bank with HEADQUARTERS in Mexico as long as it has the SPEI service enabled, what you will NOT be able to do is sell your MMXN with a credit to a third-party account or another bank because your personal account is linked to the TruBit Pro/TruBit Wallet account.

10. Do you charge any commission for the purchase/sale of Cryptos?

The purchase/sale of Cryptos through SPEI does not generate any type of commission.