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Closure of the TruBit and TruBit Pro Accounts
Closure of the TruBit and TruBit Pro Accounts
Hugo avatar
Written by Hugo
Updated over a week ago

The TruBit and the TruBit Pro apps allow you to delete your account. It cannot be done on the TruBit Pro Web.

After closing your account:

  • You will NOT be able to recover your account.

  • You will NOT be able to login to TruBit nor TruBit Pro's web & apps.

  • You are Unable to use this account´s email and mobile phone number to re-register a new account.

  • All outstanding open orders or withdrawal requests will be canceled.

  • All outstanding internal transfer requests will be canceled.

  • All API keys for this account will be canceled.

  • All devices associated with this account will be deleted.

  • If you unregister and delete your TruBit Pro account, the same account in TruBit will also be permanently deleted.

  • It can be impossible to always have a zero balance. If you delete the account, the system will automatically check whether your total TruBit & TruBit Pro balance is less than $20 in USD equivalent value. If it´s more than $20 USD, then you can not delete your account unless you withdraw your funds. If your balance is less than $20 USD and you delete your account, those funds will not be recoverable in the future.

  • We count your total balance in both TruBit and TruBit Pro as 0.00 USDT. The balances of both accounts will no longer be retrievable after this account is deleted.

  • You will NOT be able to login again. Verified KYC information will be deleted.

It is important to read and accept the terms of the closure of your TruBit & Trubit Pro account and check the following acceptance boxes.

  • I understand the consequences of deleting my account.

  • I understand that my balance is less than $20 USD, and I will proceed with the

    deletion of this account, those funds will not be retrievable in the future.

  • I have read "TruBit's Privacy Policy" and understand that certain information and

    documents must be kept for a period of time.

    If you have questions regarding this information, please contact the TruBit Team via our chat channel or email us Here and we'll be in touch!

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