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FAQ
I forgot my login password!
I forgot my login password!
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Written by David
Updated over a week ago

To reset your login password, do the following:

Web Version

  1. Log in to TruBit Pro HERE

  2. Click on the Forgot Password option.

  3. Enter your email account registered in TruBit Pro and click on the Continue button.

  4. Enter the code sent to your email, which expires in 10 minutes and click on Continue.

  5. Once you have entered the code, the Reset Access Password window will be displayed where you must assign a new password.

  6. Click on the Continue button.

  7. Congratulations! your password has been changed.


App Version

  1. Log in to the TruBit Pro App

  2. From your profile section, select Login or Register.

  3. Select the option Forgot your password?

  4. Enter your TruBit Pro registration email and press the Continue button.

  5. Slide the Captcha to confirm you are not a robot.

  6. Confirm with the code sent to your email and press the Continue button.

  7. Enter your new password and confirm it.

  8. Press the Send button.

  9. Once the change is made, the app will send you a confirmation message and will return you to the Welcome to TruBit Pro screen.


If you have questions regarding this information, please contact the TruBit Team via our chat channel or email us HERE and we'll be in touch!

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