TruBit makes it easy to deposit and withdraw cryptocurrencies on-chain. 📲 Follow these steps to get started! 💡✨
Deposit Crypto
Enter your TruBit App.
Click on 'Transfer' section and select 'Receive Crypto'.
Choose or search the crypto that you want to deposit, then select the appropriate network on the next page.
You will see the Minimum Deposit Amount and the QR code that contains deposit address, which you can directly share or save in your photo album.
Finally, copy the deposit address or scan the QR code on other platform to finalize the transfer.
The system will inform you in the notification center when the funds are deposited successfully. However, you can also check the status in the Assets History.
Withdraw Crypto
Enter your TruBit App.
Click on 'Transfer' section and select 'Send Crypto'.
Choose or search the crypto that you want to withdraw.
In next page, select a network that aligns with your fee preferences.
Paste the withdrawal address or directly select one from your Address Book.
Enter the amount you want to withdraw and click 'Next'.
Review your transaction details, and click 'Confirm' to proceed.
Complete the Security Verification and your withdrawal request will be submitted!
The system will inform you in the notification center when the funds are sent successfully. However, you can also check the status in the Assets History.
Note: In the event that the movement is not reflected in the account, please contact the support team with the following information:
UID
Currency and Amount
Txid
Tag/Memo (Optional)
Screenshot of Movements
If you have questions regarding this information, please contact the TruBit Team via our chat channel or email us Here and we'll be in touch!