At TruBit, you can deposit and withdraw cryptocurrencies on-chain in a simple way! Next we'll show you the detailed steps.
Deposit
Enter your TruBit App.
Find the 'Receive' option at the top and enter the detail page.
In the 'Blockchain' section, select 'Deposit' to realize the on-chain transfer.
Choose or search the crypto that you want to deposit.
In next page, you will see the Minimum Deposit Amount and the QR code that contains deposit address, which you can directly share or save in your photo album.
However, you can also switch the network, and the deposit address will change accordingly!
Finally, copy the deposit address or scan the QR code on other platform to finalize the transfer.
The system will inform you in the notification center when the funds are deposited successfully. However, you can also check the detail in the Balance History.
Withdraw
Enter your TruBit App.
Find the 'Send' option at the top and enter the detail page.
In the 'Blockchain' section, select 'Withdraw' to realize the on-chain transfer.
Choose or search the crypto that you want to withdraw.
In next page, select the Network and the Estimated Fee will be calculated respectively.
Enter the withdraw amount and then your actual Receive Amount (fee deducted) will appear below.
Click 'Next' to continue.
Enter your receive address and check again the transaction information.
Complete the Email Verification and enter your Trade Password to submit the withdrawal request.
The system will inform you in the notification center when the funds are withdrawn successfully. However, you can also check the detail in the Balance History.
Note: In the event that the movement is not reflected in the account, please contact the support team with the following information:
UID
Currency and Amount
Txid
Tag/Memo (Optional)
Screenshot of Movements
If you have questions regarding this information, please contact the TruBit Team via our chat channel or email us Here and we'll be in touch!