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How to Deposit/Withdraw Cryptos in TruBit Wallet?
How to Deposit/Withdraw Cryptos in TruBit Wallet?
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Written by TruBit
Updated over a week ago

At TruBit, you can deposit and withdraw cryptocurrencies on-chain in a simple way! Next we'll show you the detailed steps.


Deposit

  • Enter your TruBit App.

  • Find the 'Receive' option at the top and enter the detail page.

  • In the 'Blockchain' section, select 'Deposit' to realize the on-chain transfer.

  • Choose or search the crypto that you want to deposit.

  • In next page, you will see the Minimum Deposit Amount and the QR code that contains deposit address, which you can directly share or save in your photo album.

  • However, you can also switch the network, and the deposit address will change accordingly!

  • Finally, copy the deposit address or scan the QR code on other platform to finalize the transfer.

  • The system will inform you in the notification center when the funds are deposited successfully. However, you can also check the detail in the Balance History.


Withdraw

  • Enter your TruBit App.

  • Find the 'Send' option at the top and enter the detail page.

  • In the 'Blockchain' section, select 'Withdraw' to realize the on-chain transfer.

  • Choose or search the crypto that you want to withdraw.

  • In next page, select the Network and the Estimated Fee will be calculated respectively.

  • Enter the withdraw amount and then your actual Receive Amount (fee deducted) will appear below.

  • Click 'Next' to continue.

  • Enter your receive address and check again the transaction information.

  • Complete the Email Verification and enter your Trade PIN to submit the withdrawal request.

  • The system will inform you in the notification center when the funds are withdrawn successfully. However, you can also check the detail in the Balance History.


Note: In the event that the movement is not reflected in the account, please contact the support team with the following information:

  • UID

  • Currency and Amount

  • Txid

  • Tag/Memo (Optional)

  • Screenshot of Movements


If you have questions regarding this information, please contact the TruBit Team via our chat channel or email us Here and we'll be in touch!

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