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Dear Mexo Users:

Thank you for your patience and support to Mexo. We just finished an important system infrastructure level upgrade. And here is most important change that you should pay attention to: Because of the upgraded the security for the overall wallet system, all the deposit address of the cryptocurrencies has changed, please obtain a new address before deposit to your Mexo account, and delete the previously saved address for withdrawal to Mexo, the deposit to the old address will not be accredited, if you have deposited to the old address during the upgrade, please contact our customer service team Email: [email protected], or chat on Zendesk. Also, you can find our team members in the communities. Our team is working hard solving all the imperfections.

We know it’s not enough and the upgrade process will continue in the coming weeks. We will try our best to avoid any disruption and provide the best user experience. You can expect to see more features being added in the near future.

We would also like to sincerely apologize for any inconvenience and especially to those who will be affected during this period, and thank you very much for your support and understanding in advance.

The Mexo Team

(Prior Mexo)

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