When trading fiat on Mexo P2P Trading platform, the crypto assets will be locked in platform’s wallet after a merchant published the advertisements. Mexo P2P Trading will ensure that a merchant has held enough digital assets to advertise.
If you already paid but you haven't received the digital assets after 5 minutes, please click “Submit An Appeal” on the transaction page to contact the customer service. We will help you to solve this problem.
(Prior Mexo)